Privacy Policy
Last updated: January 21, 2026
1. Introduction
HoursToImpact ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our volunteer management platform.
By using HoursToImpact, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, password)
- Profile information (phone number, address, if provided)
- Volunteer activity data (hours logged, activity types, notes)
- Certifications and qualifications
- Communication preferences
2.2 Information Collected Automatically
- Device information (browser type, operating system)
- Usage data (features used, pages visited)
- IP address and general location
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Coordinate volunteer activities and assignments
- Track and report volunteer hours and impact
- Send notifications about activities and updates
- Generate reports for your organization and funders
- Improve our platform and develop new features
- Respond to your inquiries and support requests
- Ensure platform security and prevent fraud
4. Information Sharing
We may share your information in the following circumstances:
- With your organization: Staff and administrators in your organization can view your volunteer data
- With service providers: Third parties who help us operate our platform (hosting, email, analytics)
- For legal purposes: When required by law or to protect our rights
- With consent: When you explicitly agree to sharing
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure data storage with reputable providers
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Receive your data in a portable format
- Opt-out: Opt out of certain data uses
To exercise these rights, contact your organization administrator or email us at privacy@hourstoimpact.com.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Activity logs may be retained for up to 7 years for reporting purposes. When data is no longer needed, we securely delete or anonymize it.
8. Children's Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@hourstoimpact.com